1.Will the product be shipped to my country?
Due to shipping restrictions, we ship to every country, and we will work very hard to do every transport job.
2. How much is the shipping cost?
With orders over $98.99, you can enjoy free shipping.
Shipping cost All countries that support shipping：
Value between $0-$50.99,Shipping cost $10
Value between $51-98.99,Shipping cost $15
Shipping cost to Canada（Standard Shipping）: $30
PS. During the sales season, we will provide free shipping promotions throughout the site. stay tuned!
**One Week Local Delivery is only available for selected items of our shop because it depends on the actual inventory stock of our products based on USA Local Warehouses. Or you could directly check our Fast Delivery page. Hope you could understand some of the products are selling very fast. ACT NOW to get your baby doll from DreamyDolly as soon as possible! More Infos you could contact us via our customer service email:[email protected]. We are glad to help you with Creativegiftss Promise!
3. Do I need to pay taxes?
Each country has its own customs rules and policies. Please contact the local customs for more information. If import duties or taxes are charged in rare cases, the customer is responsible for paying these costs.
4. How long will my order take?
Delivery time = processing time + shipping time
(Excluding customs delays, weekends, holidays, and any unforeseen circumstances)
Processing time: 2-5 working days
Standard transportation time: 6-12days （It may be delayed for 3-5 days due to irresistible reasons such as the epidemic）
Courier time: 3-5 working days
PS. For orders from South America and the Russian Federation, due to transportation and customs issues, transportation may take more than 1 month.
6. What if the package does not arrive?
If the package has not been received 60 days after delivery, please contact us at [email protected]. We will send you a new message or a full refund.
7. Can I cancel or change the order?
If you want to cancel or change your order, please contact us within 24 hours after placing the order. Once the order is ready to be delivered, it cannot be canceled or changed.