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Shipping and Return
1.Shipping Policy
⚠️ Attention:
Before you enter the checkout page, we hope you can pay attention to the following information. When you fill in the delivery information, please be sure to fill in the detailed address in the form of the post code, specific house number, street/ apartment, state/city, province, and country. In order to avoid unpredictable situations when we deliver your doll, thank you for your understanding!
About Fast Delivery
⭐ Currently, we have only set up local warehouses in the USA, which means that some selected products with sufficient inventory can be shipped to the United States within 3-7 days.
⭐ In the future, we will successively set up local warehouses in CAN, UK, AUS, and Europe countries. We sincerely hope that the baby you purchase can safely arrive home at a clip.
How to Identify Products That Support Fast Delivery
Determine which material of this product supports fast delivery by paying attention to the subtitle description of the product.
If you have any questions, please consult our customer service email:service@creativegiftss.com
Click here for quick scanning about fast delivery: https://www.creativegiftss.com/collections/fast-delivery?st=
- ORDER DISPATCH
Painting and production usually takes 1-3 working days, longer for holidays. Sorry to keep you waiting, but your doll is worth the wait.
- COUNTRIES/REGIONS
- ESTIMATED DELIVERY TIME
*A selection of products are shipped from our US warehouse with an estimated transit time of 5-8 days, click here for more Fast Shipping Products. Many of them are very hot, get a head start on meeting your baby quickly! - SHIPPING COSTS
- CHANGE OF ADDRESS
You can contact customer service to change your shipping address before your order is dispatched. The shipping address cannot be changed after the order has been dispatched.
- ABOUT TAXES
Each country has its own customs rules and policies. Please contact the local customs for more information. If import duties or taxes are charged in rare cases, the customer is responsible for paying these costs.
2.Return & Refund Policy
If you would like to return or exchange goods, please contact us via email service@creativegiftss.com
Our return/exchange policy is valid for 180 days, no returns or exchanges will be accepted after 180 days from the date of order.
- Address Changes
If you need to change the shipping address, please send us an email with your order number, the current shipping address, and the address that you would like to change it to. We can change the address up until your order leaves our facility!
- Cancellations/Returns
2.Cancellation of an order before it has been dispatched is subject to a 15% cancellation charge.
3.Cancellation is not supported after an order has been placed.
Once your return has been processed, you will receive a confirmation email; please note that it may take an additional 7-10 business days from the date you receive this email for the funds to be available in your account and it may take an additional billing cycle to see the funds on your billing statement.
- Exchange & Return