Our Guarantee

In order to improve the quality of service, help customers and provide a premium shopping experience, Creativegiftss® provides the following terms of service.


Return/refund due to product quality issue

In case of quality problems, we provide replacement, refund or other compensation services within 45 days after receipt.

If the accessories are damaged or missed, we provide replacement or refund service within 30 days after receipt.

Products warranty policy

When you choose the option"+$5.99 for quality warranty for extra 90 days",then you can enjoy quality warranty for extra 90 days and Return/Exchange Policy for 180 days. 

VIP Service +$ 2.99

When you choose the option "VIP Service +$ 2.99", then you get VIP Service from us! We will make your order priority!

Fee-related

The fee charged at the checkout is the full fee and there will be no additional charges.

Make up the difference

You can replace higher priced products by making up the price difference before shipping.

Attention: If you purchase multiple items, your order may be split into multiple packages. If you only receive one of the packages, please don't worry and wait patiently.

If you have any questions, please feel free to contact us via [email protected]