Shipping Policy

This page covers Creativegiftss® shipping time and estimated transit time for all orders. Please check this page for updated information about transit and shipping times to your country or region.

1.ORDER DISPATCH TIME
We make your reborn doll and ensure every detail after your order has been successfully placed. Painting and production usually takes 1-3 working days, longer for holidays. We then dispatch the order, at which point you will receive a dispatch email. Sorry to keep you waiting, but your doll is worth the wait.

2.LIST OF COUNTRIES/REGIONS

Regions

Countries

Africa

South Africa

Europe

Albania, Andorra, Austria, Belgium, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Lithuania, Luxembourg, Malta, Monaco, Netherlands,  Poland, Portugal, Romania, San Marino, Serbia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, Vatican City

North America

Canada, Jamaica, Mexico, Puerto Rico, United States

Oceania

Australia, New Zealand,  United States Minor Outlying Islands
South America Brazil



3.ESTIMATED DELIVERY TIME

Countries / Regions

Estimated delivery time

United States(Selected Products*)

5-8 business days

United States(All Products)

10-15 business days

Australia

10-15 business days

Canada

20 business days

United Kingdom

8-10 business days

France, Germany, Italy, Spain

9-13 business days

Mexico

15-18 business days

South Africa

15-18 business days

Brazil

14-18 business days

Other European countries

10-13 business days

Other North American countries

20 business days



*A selection of products are shipped from our US warehouse with an estimated transit time of 5-8 days, click here for more Fast Shipping Products. Many of them are very hot, get a head start on meeting your baby quickly!

4.SHIPPING COSTS

Countries / Regions

Suitable for Items

Shipment costs

Standard Shipping & Insurance 

Other Delivery Areas

Orders Between $0-$50.99

$12 

$16.99 

Orders Between $51-$89.99

$15 

$19.99 

Orders Between $90-$129.98

$20 

$24.99 

Orders Over ＄129.99

$0 

$4.99 

Canda

$20 

$25 

South Africa /

Puerto Rico / Brazil 

$25 

$30 



5.ABOUT FULL SILICONE BABIES
Attention: The actual weight of the full silicone baby dolls is more approximate to that of the real baby, thus the freight cost will rise within a reasonable range.The actual freight will be charged according to the price and weight of the full silicone baby you purchase, sorry for any inconvenience caused.

6.CHANGE OF ADDRESS
You can contact customer service to change your shipping address before your order is dispatched. The shipping address cannot be changed after the order has been dispatched.

7.TRACKONG ORDER
Once the order is placed, our system will send you an email with the order details.
Click here to track your order, please enter Tracking Number in the input box and click Track.
The online update of logistics information may be delayed for 1-2 days, please wait patiently.

Attention: If you purchase multiple items, your order may be split into multiple packages. If you only receive one of the packages, please don't worry and wait patiently.

8.ABOUT TAXES
Each country has its own customs rules and policies. Please contact the local customs for more information. If import duties or taxes are charged in rare cases, the customer is responsible for paying these costs.

9.COVID-19 PRECAUTIONS
To ensure that our customers and courier partners are kept safe:

  • Our warehouses are following all stipulated safety and hygiene guidelines
  • Our couriers wear masks and use disinfectants
  • We don't require a signature for delivery - delivery to the address you have ordered is considered good

We ask you to do your part too by:

  • Wearing a mask when you receive goods
  • Sanitising your goods when you've received them

10.CONTACH US
Did the above information not answer your question? Click here to contact us.

11.SHIPPING PARTNERS